Hiring: MW Messaging Engineer / Exchange Administrator (10-15 Years Experience)
We are looking for an experienced MW Messaging Engineer / Exchange Administrator with 10-15 years of experience supporting enterprise messaging environments and Microsoft 365 solutions.
Key Responsibilities
- Serve as a trusted advisor across Modern Work, Identity, and Security.
- Deliver technical workshops, knowledge-transfer sessions, and customer-enablement activities.
- Assess platform health, configuration, performance, resiliency, security posture, and operational readiness.
- Troubleshoot complex messaging and identity-related issues through telemetry, diagnostics, and log analysis.
- Create remediation plans based on technical findings and business impact.
- Support migrations, deployments, modernization initiatives, adoption activities, and service lifecycle management.
Mandatory Qualifications
- 10-15 years of experience in messaging, Microsoft infrastructure, or related technologies.
- Advanced English communication skills.
- Experience in consulting or customer-facing technical roles.
- Proven ability to facilitate workshops, technical training, and knowledge-transfer sessions.
- Hands-on expertise in:
- Exchange Online
- Mail Flow
- SMTP
- DNS
- Identity Access Management (IAM)
- PowerShell
- Security Administration
- Troubleshooting and Root Cause Analysis
- Experience working with Microsoft administration tools.
- Strong documentation, stakeholder management, and problem-solving skills.
Preferred Qualifications
- Knowledge of:
- Microsoft 365
- Azure
- Networking
- Governance
- Automation
- Experience collaborating with engineering, delivery, security, and business teams.
- Customer success and continuous-learning mindset.
What We’re Looking For
- Strong Exchange Online administration experience
- Deep understanding of mail flow and messaging services
- Ability to resolve complex technical issues
- Customer-focused and consultative approach
- Strong communication and