Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Growth Ops & Tech team powers intelligent, balanced growth through AI-first journey orchestration, agile process, and modern Mar Tech and sales tools.
We seek a Sales Technology Analyst to manage the daily administration, optimization, and enablement of our go-to-market technology stack. This includes Outreach.ai, Gong, and the advanced Linked In prospecting tool. In this role, you’ll be the go-to guide for these platforms, ensuring our teams (Sales, SDRs, Account Management, Marketing) have reliable, well-configured tools that drive pipeline generation, deal execution, and revenue growth.
What You’ll Do Serve as an administrator for , the Gong platform, and the Linked In sales tool, handling user provisioning, licensing, permissions, and platform configuration Optimize Outreach sequences, templates,



and mailboxes in partnership with Sales and Marketing collaborators Handle seat distribution, lists, and integration with CRM/prospecting processes using Linked In Sales Navigator Supervise platform health, solve user issues, and serve as the point of escalation for tool-related questions Onboard new sales reps and other users to Outreach, to Gong, and to the Sales Navigator tool offered by Linked In Build and maintain documentation, playbooks, and training materials for platform usage and guidelines Build and sustain reports on outbound activity, call/meeting analytics, and prospecting engagement Analyze usage data and performance trends to identify process gaps and recommend improvements Partner with stakeholders to translate platform data into actionable insights Continuously evaluate workflows across platforms to identify automation opportunities and reduce manual work What We’re Looking For 2

📌 Sales technology analyst (Chihuahua)
🏢 American Express Global Business Travel
📍 Chihuahua