Job Description Summary #LI-Hybrid Location: Mexico City, Mexico Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible. Take ownership of quality where it truly matters - at the intersection of facilities, engineering, and patient impact. In this role, you will play a key part in ensuring deviations are thoroughly investigated, understood, and resolved, helping to maintain high standards in a complex GMP environment. You’ll work closely with cross-functional teams to drive robust investigations and meaningful corrective actions, while shaping a culture of continuous improvement and quality excellence. If you enjoy combining analytical thinking with hands-on collaboration, this role offers a chance to make a real difference.
Key Responsibilities Open and assess deviations within required timelines, ensuring accurate classification and documentation Evaluate product impact of deviations, aligning with batch release requirements and quality standards Author, own,
and drive investigations through to timely and compliant closure; update SOPs as relevant to Deviations/CAPAs Apply structured root cause analysis methods to identify causes of process and product deviations Ensure investigations are complete, accurate, and fully supported with robust documentation Design and execute experiments or studies to support investigation outcomes Collaborate cross-functionally to assess deviation impact and maintain compliant operations Develop, document, and implement effective corrective and preventive actions Monitor CAPA effectiveness and ensure execution through Good Manufacturing Practice systems and training Deliver training and communication to reinforce quality practices and maintain compliance Essential Requirements Bachelor’s degree in a relevant field with pharmaceutical industry experience Fluency in written and spoken English Two to five years of experience in a pharmaceutical, faci