Role:

Hemmersbach is seeking an Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The idóneo candidate has technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.

Key Responsibilities:

- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Requirements:

- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS,



Apps and H/W installation and troubleshooting depending on project products

Benefits:

- Buddy program
- Internal career development program
- International job opportunities
- Food Allowance --> Net Allowance

Be part of Us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

📌 IT Onsite Technician (México)
🏢 Hemmersbach
📍 México