Hitachi Vantara is seeking a Technical Resource Center Analyst in Mexico City to provide first-level technical support for employees and systems.
You will diagnose issues, document resolutions, and collaborate with senior teams to resolve complex problems.The role requires 1–2 years in a help desk environment, strong Windows and Office knowledge, and familiarity with ITSM tools like ServiceNow and Jira Service Desk.
On-site work with a integral tech leader, focusing on data infrastructure support.
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📌 Technical Support Analyst — Itsm & Windows Expert (Xico)
🏢 Hitachi Vantara
📍 Xico
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