**Job Title: Customer Service Specialist - Order Management**
**Work Modality**: On-site
**Industry**: Automotive Manufacturing
**About Myunghwa**
Myunghwa is a integral automotive manufacturer committed to innovation, quality, and operational excellence. We are looking for talented professionals who want to grow in a dynamic and fast-paced environment.
**Position Objective**
Serve as the main liaison between customers and internal teams, ensuring accurate order follow-up, effective communication, and on-time deliveries to maintain high service levels.
**Key Responsibilities**
- Manage and follow up on customer orders.
- Monitor demand changes, customer requirements, and delivery dates.
- Coordinate with production, logistics, and supply chain to ensure on-time shipments.
- Track backorders and forecast variations.
- Maintain accurate data in the ERP system.
- Prepare reports and service performance metrics.
- Provide timely and professional support to national and international customers.
**Requirements**:




- **Experience** in Customer Service, Order Management, or related roles within manufacturing.
- Experience managing orders, planning, and delivery follow-up.
- **Intermediate to advanced Excel skills.**:
- **Intermediate to advanced English** (required).
- Strong organizational skills, attention to detail, and customer-focused mindset.
**What We Offer**
- Work schedule: Monday to Friday, 7:24 a.m. to 5:30 p.m.
- Legal benefits.
- Subsidized cafeteria
- Grocery vouchers
- Mobile phone allowance
- Job stability
- Collaborative work environment
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $18,500.00 - $23,500.00 al mes
Beneficios:
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Servicio de comedor
- Uniformes gratuitos
- Vales de despensa
Lugar de trabajo: Empleo presencial

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