Join our team at Optima Rent a Car as a **Reservations Center Agent**!
At Optima Rent a Car, we are looking for individuals with strong communication skills, a customer service orientation, and a passion for providing exceptional service to join our team as **Reservations Center Agents**. If you enjoy working in a dynamic environment, are organized, and love helping customers, we want to meet you!
**Objective**:
- Provide quality service, positive experiences, and efficient solutions to customer needs.
- Generate the highest number of reservations and manage a high volume of inbound calls.
- Contact potential customers.
**Requirements**:
- **Flexible schedule availability**:
- Gender: Indistinct
- **High school diploma completed**:
- Interest in sales
- **Minimum six months of experience in a similar role**:
- **Professional appearance**:
- **Conversational English (preferred)**
**Skills**:
- **Results-oriented**:
- **Communication**:
- **Prospecting**:
- **Negotiation**:
- **Initiative**
**Activities**:
- **Manage all incoming calls promptly**:
- **Identify customer needs, clarify information, investigate each issue, and provide solutions or alternatives**:




- **Identify opportunities to upsell additional products**:
- Build lasting relationships and retain customers through proactive efforts
- **Manage and update databases**:
- **Negotiate sales rates**:
- **Ensure reservations are processed with prepayments**:
- Log information into control sheets and reports
- Arrange home delivery and relay information to supervisors
**We Offer**:
- **Base salary**:
- **Attractive commission structure**:
- **Legally mandated benefits**:
- **Free uniform**
If you meet the profile and are interested in joining our team, please send your CV.
**Join Optima Rent A Car and be part of a team that drives excellence!**
Tipo de puesto: Jornada completa
Sueldo: $10,000.00 - $20,000.00 al mes
Pregunta(s) de postulación:
- What was your average monthly income, including salary and bonuses, in previous jobs?
- How many minutes away from the Glorieta de los Niños Héroes do you live?
- Are you able to work rotating 8-hour shifts: 6 am to 2 pm, 2 pm to 10 pm, and 10 pm to 6 am?
Lugar de trabajo: Empleo presencial

📌 Reservations Center Agent (Guadalajara)
🏢 Optima rent a car
📍 Guadalajara