Job Description
About the Role
As a Sales Market Security Manager, your main focus will be to develop, implement, and oversee the security service areas for the sales market across our stores and offices.
Lead a team of security professionals and specialists accountable for ensuring the protection of our people, reputation, and assets creating a secure, safe and ethical environment.
This hydrid role reports into our General Manager MX CO & EC and is based out of Mexico Support Office.
A Day in the Life
Working at H&M; means no two days are ever the same, but a typical day will include the following responsibilities*
Lead, inspire and mentor a team of security professionals and specialists focusing on loss prevention, health & safety, asset protection, security risks management and compliance.
Support talent development through coaching, training and performance management.
Foster strong cross-functional collaboration with all Sales Market roles (Operations, Human Resources, Legal, IT, Construction, Facilities, Logistics, Accounting, Supply Chain and many others)




Promote a culture of integrity, accountability and continuous improvement
Set function goals, budgets and KPIs adapted to country and sales market risk landscape and set actions to meet them
Enhance leadership visibility and support security awareness at all levels within the sales market
Serve as a senior escalation point for potential misconduct, fraud, investigations and policy breaches
Coordinate scenario planning, crisis simulation exercises and cross-functional response activation
Manage Security standards, strategies, compliance programs
Lead the loss prevention strategy and oversee implementation.
Set goals, monitor KPIs, and ensure measures are in place to reduce shrinkage across all channels
Ensure that sales market teams are trained and aligned on loss prevention best practices
Oversee the security systems roadmap; ensure technologies are effectively deployed, maintained and evaluated for continuou

📌 Sales Market Security Manager (México)
🏢 H&M
📍 México