PPG in Mexico seeks a Service Desk Manager to lead IT support delivery, drive service quality, and ensure efficient operations. You will collaborate with IT and team members to improve and support organizational goals while fostering a customer-focused culture for a positive user experience.
You will mentor the service desk staff, refine processes, and monitor performance metrics to align with business priorities, ensuring support is proactive and cost-conscious.
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📌 Service Desk Leader: Drive IT Support Excellence (México)
🏢 Ppg
📍 México
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