American Express is seeking a detail-oriented Quality professional to join the GPS Quality team in a collaborative, fast-paced environment. You will review operational transactions, coach teammates with quality insights, and partner with stakeholders to ensure customer and business needs are met with excellence.
Role covers EMEA & APAC markets including Japan; requires advanced English and Japanese (JLPT N3) and a strong focus on process improvement, coaching, and teamwork.
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📌 Operations Quality Coach — EMEA/APAC (EN/JP) (Ciudad de México)
🏢 American Express
📍 Ciudad de México
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