15 oct
|
Harza Group
|
México
15 oct
Harza Group
México
Oralux, part of HarZa Group, is seeking a Customer Service Manager to lead and scale our support function. You will inherit a small team and hire, train, and set standards to deliver fast, honest, helpful support at higher volume.
This is a hands-on manager role, close to tickets yet building structure and systems for scalable service across email, chat, and phone. You will influence retention through refunds and cancellations outcomes.
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📌 Remote Customer Experience Lead, DTC Ecommerce (México)
🏢 Harza Group
📍 México