15 oct
|
Didi Global
|
Ciudad de México
15 oct
Didi Global
Ciudad de México
DiDi Global Inc. in Mexico City seeks a Chargebacks & Investigations Manager to lead the local risk operations team, overseeing dispute processing, fraud investigations, representment and arbitration.
You will drive efficiency, enforce SLAs, and align with integral QA standards. The ideal candidate has 5+ years in card issuer risk, deep knowledge of Visa/Mastercard rules, and experience managing teams; bilingual in English and Spanish; you'll partner with Product, Tech, and PMO to implement tool
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📌 Chargeback & Fraud Operations Lead (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México