Microsoft Dynamics 365 SCM Consultant

We are looking for a Microsoft Dynamics 365 SCM Consultant to support, maintain, and continuously improve existing Supply Chain Management solutions. The role combines business process analysis, system configuration, production support, and enhancement activities in a dynamic enterprise environment.

Important: This role involves participation in a 24/7 on-call support rotation. Scheduled support coverage may include evenings, nights, weekends, and public holidays.

Requirements:

- Advanced English level (Spoken and written).
- 3+ years of experience with Microsoft Dynamics 365 SCM.
- Good understanding of supply chain management business processes.
- Hands-on experience in configuring and customizing D365 SCM modules.
- Experience in analyzing and optimizing business processes.
- Willingness to participate in a 24/7 on-call support rotation, including evening, night, weekend, and public holiday coverage.

Responsibilities

- Support and enhance existing Microsoft Dynamics 365 SCM solutions in production environments.




- Analyze business requirements and identify opportunities for process improvements and system optimization.
- Configure and customize D365 SCM modules according to evolving business needs.
- Investigate and resolve functional issues, incidents, and user requests.
- Perform root cause analysis and implement preventive measures to improve system stability and reliability.
- Collaborate with business stakeholders, developers, and other teams to deliver system improvements and resolve defects.
- Develop and maintain project and support documentation.
- Conduct knowledge-sharing sessions and provide guidance to end users when required.

We offer

- Law benefits under payroll schema (IMSS 100%).
- Gym membership compensation.
- 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate.
- Compensation of medical costs.
- English courses online.
- Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota.
- Career development system with clear skill qualifications.
- Versátil working hours aligned to your schedule.

📌 Supply Chain Management Consultant (México)
🏢 Itransition Group
📍 México