Tidal is hiring a Account Manager & Customer Support Lead for a growing food and beverage manufacturing company. This remote role is an Independent Contractor with full-time commitment (≈40 hours/week).
You will manage customer relationships, resolve issues, and coordinate with multiple internal teams to keep customers informed and satisfied. Responsibilities include tracking open requests, updates on orders, and improving support workflows across departments.
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📌 Remote Account Manager & Customer Support Lead - Bilingual (Ciudad de México)
🏢 Tidal
📍 Ciudad de México
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