15 oct
|
Wipro
|
Lagos de Moreno
15 oct
Wipro
Lagos de Moreno
Wipro Limited is seeking a Service Desk Analyst to be the first point of contact for B2B users, resolving end-user issues in line with Service Desk objectives.
You will respond to queries via calls, portal, emails, and chats, document tickets, and ensure adherence to TAT/SLA with proper escalation when required.This role emphasizes strong customer service, logging and tracking of issues, and contributing to process improvements, with opportunities to learn client applications and internal#J-*****-Ljbffr
📌 Service Desk Analyst Ii - Client It Support (Lagos de Moreno)
🏢 Wipro
📍 Lagos de Moreno