We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.About our client:Their goal is to provide property owners a stress-free experience through superb communication and excellent management and leasing services.
We manage traditional long-term rental properties, commercial buildings (office, retail, industrial, medical), and homeowner's associations.Key Responsibilities as a REMOTE Customer Service Representative:Manage inbound and outbound calls, chats,



and emails with professionalismAddress and resolve customer inquiries and requests promptlyProvide effective solutions and follow-up as neededAccurately document all interactions and decisions in our systemsCollaborate with team members to enhance the customer experienceDevelop a comprehensive understanding of company policies and procedures.Serve as the primary representative for client interactionsThis is a remote position, in case you get selected you'll need to visit our offices in CDMX or GDL on the first day.Law benefitsComputer equipment (Laptop, Monitor, and Headset)Major medical insuranceChristmas bonus of 30 days (Aguinaldo)Remote WorkAfter the first 3 months, we add the following:Minor medical insuranceFood vouchers (10% of the gross salary).
Restaurant tickets of $2,069Saving fund (8% of the gross salary).
Life insuranceSchedule:Monday to FridayStandard time: 8:*******:00 Mexico City timeDaylight saving: 7:*******:00 Mexico City time#J-*****-Ljbffr

📌 Customer Service Representative - Remote (Jalisco)
🏢 Gordian Staffing Careers
📍 Jalisco