Zendesk in Mexico City seeks a Principal, Enterprise QA & IT Delivery Leader to orchestrate enterprise-scale testing across ERP-like programs. You will be the primary QA engineering delivery lead, partnering with Business and Product to ensure high-investment initiatives meet quality gates and do not fail.
You will drive QA governance, scale Playwright/Jenkins/X-Ray adoption, and lead AI-driven testing to optimize release cycles and defect management.
📌 Enterprise QA (Estado de México)
🏢 Ultimate.ai
📍 Estado de México
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