We're growing our customer service teams across Mexico!
We're looking for experienced Customer Service Representatives who are ready to put their skills to work supporting growing US-based customer support operations.If you have strong English communication skills, previous US BPO or call center experience, and you're confident working in a fast-paced customer service environment, we want to hear from you!
This is a fully remote opportunity, giving experienced customer service professionals across Mexico the chance to join international teams while working from home.Compensation$5.50 USD per hourPaid weekly in arrearsIndependent ContractTraining paid in fullTechnical Requirements (Essential)To be considered, candidates must meet all technical requirements below:Windows 11 PC (Mac not supported)16 GB RAMDual monitorsWebcam and Headseti5 processor or higherFibre internet with a wired connection (Ethernet cable)Backup power solutionMicrosoft Teams / Office 365Applications that does not meet the minimum technical requirements may not move forward in the process.Hiring ProcessTo ensure fairness and consistency,



all applicants must complete every stage of the hiring process.Our process includes:Resume ReviewPre-Screen QuestionnaireOne-Way Video InterviewPre-Screen InterviewLive InterviewsBackground CheckPlease NoteAll resumes must be submitted in English to be considered for the position.Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement.Incomplete applications may automatically be removed from consideration.A background check might be required for candidates who are shortlisted as part of the final hiring process.
Employment will be subject to successful completion of the applicable background check.Requirements:What We're Looking ForPrevious US BPO / call center experienceExcellent spoken and written EnglishStrong customer service and communication skillsExperience handling inbound and/or outbound customer interactionsAbility to multitask and work efficiently across multiple systemsProfessional, reliable, and detail-oriented mindsetComfortable working in structured remote environmentsExperience Backgrounds We WelcomeWe are open to candidates with experience in the following areas:Customer SupportHealthcare SupportTechnical SupportBilling SupportSales SupportAppointment SchedulingCollectionsAdministrative SupportLive Chat / Email SupportRetention / EscalationsCall Center / BPO Environments#J-*****-Ljbffr

📌 Remote Bilingual Customer Service Representative | Mexico (Monterrey)
🏢 Resolv.Global
📍 Monterrey