Description and Requirements This role will coordinate general, cross-functional programs focused on diagnostic tooling, service data collection, telemetry and log analysis, guided troubleshooting, service automation, predictive diagnostics, problem determination, and field service user experience.
The successful candidate will work closely with Engineering, Service, Quality, Product Management, Manufacturing, Operations, and key technology partners to ensure new platforms launch with the serviceability capabilities required to diagnose, support, and repair them effectively in the field.
The role requires a strong combination of technical program management, serviceability knowledge, user-experience thinking, cross-functional leadership, and execution discipline .
We believe in treating each other with respect and dignity.
We judge all applicants and employees by their qualifications,



demonstrated skills and achievements without regard to race, color, religion, gender, gender identity or expression, national origin, ethnicity, sexual orientation, sex, age, disability, veteran status, marital status or any other characteristic protected by local law.
When necessary, Lenovo will provide reasonable accommodations for employees with disabilities or those with special religious requirements.
All employees help to create a positive work environment by adhering to these standards.
Additional Locations : * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey * Mexico * Mexico - Nuevo León * Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey

📌 Project Manager, Field Support Tools, Emerging Technology & Tools (Et&T) (Monterrey)
🏢 Lenovo
📍 Monterrey