Customer Data Operations SpecialistScope: Full Time | Location: Mexico City | Hybrid Model
• Ready to play a key role in enabling seamless customer transactions across a global business?
• Looking to collaborate with teams across the Americas and Europe while building expertise in data governance, onboarding, and customer operations?

If so, this role is for you. As a Customer Data Operations Specialist, you will ensure customer data is accurate, compliant, and maintained across multiple business systems that support global customer transactions. You will contribute to customer onboarding, master data management, data quality, and customer lifecycle processes while partnering with Sales, Operations, and other global stakeholders. Working with teams across the Americas and Europe, you will support data governance, system integrations, and business transformation initiatives.Key Responsibilities• Create and maintain customer accounts across general business systems.
• Review, validate, and process customer data changes while ensuring data quality and governance standards.




• Update account ownership and sales assignments as needed.
• Support customer and vendor integration activities across multiple systems.
• Monitor operational requests and contribute to process documentation and continuous improvement initiatives.

Job Requirements • Experience with customer onboarding, customer data operations, master data management, data governance, data quality, or related operational processes.
• Advanced English communication skills (written and verbal), with the ability to work effectively with stakeholders across the Americas and Europe.
• Intermediate Excel skills, strong analytical capabilities, and excellent attention to detail.
• Ability to prioritize competing demands, manage multiple tasks, and work independently in a fast-paced environment.
• Strong communication, teamwork, stakeholder management, and collaboration skills within global and multicultural organizations.

📌 Customer Data Operations (Miguel Hidalgo)
🏢 Softwareone
📍 Miguel Hidalgo