Role Overview
The Virtualization Team Lead is responsible for the management and operations of THE CLIENT's VMware-based hyperconverged infrastructure, the shared storage that underpins it, and the on-premise Active Directory and Exchange services that run on it. This is a hands-on operations role covering both the virtualisation platform and the core Microsoft directory and messaging services.
Three positions are being established in Mexico. The team supports two separate Active Directory instances — one for THE CLIENT and one for Kanpak — in a hybrid Exchange configuration.
Key Responsibilities:
• Management and operations of VMware-based hyperconverged infrastructure.
• Management of shared storage on Dell storage appliances.
• Configuration, management and operations of local domain controllers.
• Exchange administration through Exchange Online.
• Administration of a hybrid Exchange environment with on-premise Active Directory, maintaining separate instances for both THE CLIENT and Kanpak.
• Out-of-the-box monitoring for the VMware estate.

Required Skills & Experience †




• Hands-on experience administering VMware vSphere / vCenter in a production environment.
• Practical experience operating hyperconverged infrastructure, ideally Dell VxRail or Nutanix.
• Working knowledge of shared storage administration on Dell storage appliances, including provisioning, LUN management and capacity planning.
• Strong Active Directory administration skills: domain controller build and configuration, sites and services, replication troubleshooting, Group Policy, DNS and DHCP.
• Demonstrated experience administering Exchange Online and hybrid Exchange topologies, including Azure AD Connect / Entra Connect synchronisation.
• Experience supporting multi-forest or multi-tenant environments.
• Comfortable with PowerShell for routine administration and reporting.
• Experience working within an ITIL-aligned incident, change and problem management process.
• Professional working profici

📌 VMWare Team Lead (México)
🏢 Genpact
📍 México