Business Analyst (eCommerce & Retail)

Job Summary
We are seeking an experienced Business Analyst with a strong background in Retail and
eCommerce to lead business analysis activities for large-scale digital transformation
and implementation projects. The idóneo candidate should have hands-on experience in
gathering business requirements, conducting workshops, documenting functional
specifications, and collaborating with business stakeholders and technical teams to
deliver enterprise-grade eCommerce solutions.
The candidate should have successfully executed new implementation projects and
possess excellent communication, stakeholder management, and analytical skills.

Key Responsibilities
• • Act as the primary liaison between business stakeholders and technical teams.
• • Conduct requirement gathering workshops with business users and product owners.
• • Analyze existing business processes and recommend process improvements.
• • Prepare and maintain:
• o Business Requirement Documents (BRD)
• o Functional Requirement Documents (FRD)
• o User Stories
• o Use Cases




• o Process Flow Diagrams
• o Wireframes (where required)
• • Translate business requirements into functional specifications.
• • Collaborate with Solution Architects, Developers, QA, and Product Owners throughout the project lifecycle.
• • Participate in Sprint Planning, Backlog Grooming, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• • Define acceptance criteria and support User Acceptance Testing (UAT).
• • Coordinate with multiple cross-functional teams to ensure timely project delivery.
• • Support data mapping, integration requirements, and third-party system analysis.
• • Identify business risks, dependencies, and change requests.
• • Ensure solution alignment with business goals and customer experience expectations.

Required Skills
Business Analysis
• • Business Requirement Gathering
• • Gap Analysis
• • Process Mapping
• • Functional Specification Documentation
• • User Story Creation
• •

📌 Business Analyst (Monterrey)
🏢 KogniVera
📍 Monterrey