Would you enjoy working on a wide range of technical challenges for our customers?
Are you passionate about cutting edge technology and what it can do for customers?
Join our NA Pre-Sales Team
Our new customer acquisition team is an experienced group of Internet technologists. You'll work with customers who find value in web performance or cloud security solutions for scale, reliability, performance and security. The team focuses on maintaining highest quality customer service and applying industry best practices to cutting-edge solutions.
Partner with the best
In this role, you will be the customers' trusted advisor and technical expert. Collaborating with sales partners, you'll facilitate product adoption and account growth for Akamai and our customers.
As a Solutions Engineer II, you will be responsible for:
• Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers.
• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
• Tracking account activity for business analysis and reporting, designing technical solutions to meet our customer's needs.
• Leading sales activities such as Technical Demos, Customer Analysis Reports (CAR's) and Proof of Concepts (POC's).
• Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements.
Do what you love
To be successful in this role you will:
• Have at least 3 years working in a customer-facing or consulting role in technical pre-sales/sales engineering/post-sales.
• Have a High School / Bachelor's Degree in computer science, Engineering, Management Information Systems, or another related field
• Demonstrate understanding of the internet, including but not limited to technologies like TCP/IP, DNS, HTTP(S), APIs etc.
• Have experience or an interest in working with DevOps, Media or Internet Security
• Have excellent writt
📌 Solutions Engineer II (México)
🏢 Akamai
📍 México