The Senior Data Operations Engineer is responsible for ensuring the stability, availability, security, and operational excellence of the enterprise data platform. This role focuses on Snowflake administration, production support, platform operations, deployment management, automation, governance, and continuous improvement. The engineer will work closely with Data Engineering, Infrastructure, Security, and Business teams to support mission-critical data environments while driving reliability, efficiency, and customer satisfaction.

Key Responsibilities
Snowflake Platform Administration
• Administer and support Snowflake environments across Production, QA, Development, and Disaster Recovery (DR).
• Manage user provisioning, role-based access controls (RBAC), service accounts, warehouses, databases, schemas, and platform configurations.
• Ensure platform security, governance, and compliance standards are maintained.

Production Support & Operations
• Monitor platform health, performance, utilization, costs, and operational alerts.
• Troubleshoot production incidents,



perform root cause analysis, and drive issues through resolution.
• Support operational activities including ServiceNow requests, incidents, changes, and releases.
• Maintain high availability and reliability for business-critical data platforms.

Deployment & Release Management
• Execute and support deployments across Snowflake, DBT, Matillion, Streamlit, Control-M, and related technologies.
• Manage release processes and change management activities following operational best practices.
• Partner with engineering teams to ensure successful production implementations.

Automation & Continuous Improvement
• Develop and maintain automation solutions using Python, SQL, REST APIs, and GitHub.
• Enhance operational efficiency through scripting, monitoring, and process optimization.
• Identify and implement improvements that increase platform reliability, scalability, and customer experience.

Governance & Doc

📌 Platform Engineer (México)
🏢 Capgemini
📍 México