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Summary
Key Responsibilities and Main Activities:

Objectives:
1.- Satisfied Customers.
Acts as a liaison between customers and the plant, handles customer visits and complaints, follows up on Corrective Action Reports, and leads efforts to reduce defective parts per million (PPM) in products shipped to customers.
2.- Management Representative (ISO/TS IATF 16949, AS9100D, ISO 14001).
Maintains the Plant Quality Manual, serves as a liaison between the Registrar, customers, and the plant, establishes management reviews of the quality system, and leads the implementation of necessary changes to the Quality Management System, continuously improving its effectiveness. Lead auditor and trainer of internal auditors for ISO/TS IATF 16949, AS9100D, and ISO 14001.
3.- Quality Planning.
Coordinates the implementation and monitoring of the Advanced Product Quality Planning (APQP) methodology throughout all initial manufacturing phases.
4.- Inspection Methods.
Determines critical product and process characteristics,



establishes inspection and testing methods, and develops sampling plans to be applied from raw material receipt through in-process inspections and final product inspection to meet and/or exceed customer expectations.
5.- Application of Advanced Statistics.
Trains the personnel involved and establishes the statistical techniques necessary to reduce process variation.
6.- Internal Audits.
Coordinates processes that provide evidence to determine compliance with Quality Management System requirements and evaluate the level of compliance.
7.- Quality Management.
Establishes, implements, maintains, and updates the processes necessary to determine the level of compliance with the Quality Management System established in the reference documentation.
8.- Corrective Actions.
Manages the actions required to eliminate the root cause of a detected nonconformity. Follows up on 8D reports with superintendents and/or qual

📌 Gerente De Calidad (Agua Prieta)
🏢 Commercial Vehicle Group
📍 Agua Prieta