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Siemens Industry Software, a business unit of the Siemens Digital Industries Division, is a leading integral provider of software, systems, and services for Product Lifecycle Management (PLM) and Manufacturing Operations Management (MOM). With our range of high-performance industrial software, we help manufacturing companies increase the flexibility and efficiency of their manufacturing processes and bring new products to market faster.

Cloud, Operations, Reliability & Engineering (CORE) is an organization within Siemens Industry Software responsible for delivering and managing the customer environments for Product life cycle management (PLM) and Manufacturing operation management (MOM) applications from Siemens portfolio on cloud. With its centers in India, Malaysia, Mexico, UK, US and Poland, CORE has successfully supported both implementation and support projects for our customers.

The Cloud Experience Manager at CORE – Cloud, Operations, Reliability & Engineering is a pivotal role,



serves as the central liaison and trusted single point of contact for all critical internal and external stakeholders, ensuring seamless communication and strategic alignment. This role offers a unique opportunity to drive operational excellence and influence key decisions within a global cloud environment.

Experience Level: Mid-Level (7-11 years)

Key Responsibilities:
• Maintain the operational Governance within the regional CORE team, ensuring the operation management governance.
• Manage the customer engagement throughout the life cycle, accountable for all activities from customer onboarding to SAAS till offboarding and renewals.
• Risk & Issue management which include planning, identification, analysis, response planning and controlling.
• Proactively monitor the project's overall progress, resolve issues and initiate corrective and preventive action as appropriate.
• Review the co

📌 Cloud Experience Manager (Ciudad de México)
🏢 Siemens
📍 Ciudad de México