JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Senior Observability Engineer, you'll lead the design and implementation of enterprise observability solutions across JLL's integral technology estate, with primary focus on Datadog. You'll architect AI-powered reliability solutions that deliver measurable business outcomes while serving as a recognized subject matter expert with organization-wide influence. Working across infrastructure, network, cloud, and application environments, you'll drive visibility improvements, establish automation standards,



and enable teams to derive maximum value from observability data.

At JLL, we are collectively shaping a brighter way, and your expertise will be instrumental in making operations smarter, faster, and more reliable. You'll provide technical guidance and mentorship on enterprise observability practices while maintaining strategic alignment between technical execution and business objectives. This role offers the opportunity to work with cutting-edge AIOps and AI capabilities while solving complex technical challenges and leading transformational initiatives that define how we operate at scale.

What your day-to-day will look like:

Strategic Leadership & Enterprise Architecture:

• Lead observability workshops and major incident response coordination across APAC, AMER, and EMEA regions, establishing best practices and coaching engineers on operational excellence

• Architect enterprise-s

📌 Senior Observability Engineer (Guadalajara)
🏢 Jll
📍 Guadalajara