Advisor - Employee Services Operations (1 Year Contract) (Monterrey)

Advisor - Employee Services Operations (1 Year Contract) (Monterrey)

15 oct
|
The Lego Group
|
Monterrey

15 oct

The Lego Group

Monterrey

Job Description
Just imagine helping every timecard, vacation balance and payroll input reach the right outcome. Then make it real.

About the role
As our Advisor, Time and Attendance, you’ll support employees across our Mexico company codes. You’ll manage vacation balances, resolve time-related tickets and prepare accurate timecard information for pre-payroll. You’ll also train supervisors and contribute to the 2027 implementation of our new workforce-management platform.

Required Qualifications
• Built 2-3 years of experience in Time and Attendance, Human Resources processes or a similar role.
• Managed Time and Attendance activities using SAP or a comparable platform.
• Analysed large datasets using advanced Microsoft Excel functions.
• Resolved employee requests and operational cases through ServiceNow or a similar ticket-management platform.
• Prepared timecard corrections and adjustments supporting accurate pre-payroll activities.
• Communicated in English at an intermediate professional level.

Preferred Qualifications




• Used Power BI to analyse Time and Attendance operational data.
• Coordinated with stakeholders to resolve Time and Attendance tickets and operational issues.
• Presented Time and Attendance process guidance to supervisors and operational stakeholders.

What you’ll build
• Accurate vacation balances and time records for employees across Mexico company codes.
• Reliable pre-payroll inputs through timely timecard reviews, corrections and adjustments.
• Clear guidance for supervisors managing tickets, time incidences and vacation requests.
• Consistent resolution of Time and Attendance tickets and employee enquiries.
• Operational readiness supporting the 2027 workforce-management platform implementation.
• New improvement ideas that strengthen Time and Attendance services.

If you’ve worked in a role where you’ve managed time records, corrected payroll inputs and resolved employee cases, you’ll feel at home here. What matters most is applying y

📌 Advisor - Employee Services Operations (1 Year Contract) (Monterrey)
🏢 The Lego Group
📍 Monterrey

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