Membership Manager - Soho House Los Cabos Empresa : Soho House Tipo de empleo : Jornada completa Heroica Puebla De Zaragoza, Mexico
Descripción del trabajo - Membership Manager - Soho House Los Cabos The role… Main Duties Upholds Soho House brand standards Be responsible for the management and relationships of our members and committee Assist in generating applications for waitlist, through their network and knowledge of the creative industries Reports to work as scheduled, well groomed, and ready to be in position. Manages and interacts with members on a daily basis through various means of communication Maintains professional relationships with all coworkers and guests. Maintains a positive attitude to guest and member needs- attentiveness to service, responding positively to guest’s needs, ensuring timely resolution. Resolving member issues, concerns, ensuring follow up. Responsible for generating daily report of ongoings and feedback of the club Play a central role, with guidance from the Head of Membership and Membership Director, LATAM,



in the maintenance and management of the membership committee, spread across all the major creative industries, made up of both men and women, of different ages/experience levels and from different parts of the city and beyond. Support Head of Membership to review all new member applications, meeting applicants for coffee or virtual chats Day to day manage the membership admin team. Liaise when necessary to resolve any issues with cards, payments or applicant paperwork. Supporting membership team with retention of members, following up resignations and freezes Maintain a constant presence in the club, being the ‘face’ of the house to members. Ensure you meet all new members where possible, explaining your role and allowing them to contact you if they choose. Play an active part in the creation and implementation of the members events program, helping to ensure that events are well planned (by the events manager) and communicated

📌 Membership manager (Heroica Puebla de Zaragoza)
🏢 Soho House
📍 Heroica Puebla de Zaragoza