Mex - factoring el accounts receivable specialist ecs (Santiago de Querétaro)

Mex - factoring el accounts receivable specialist ecs (Santiago de Querétaro)

15 oct
|
CR England
|
Santiago de Querétaro

15 oct

CR England

Santiago de Querétaro

Due to our exponential growth in our Shared Services Center, we are looking for our next talented:
EL Accounts Receivable Specialist - ECS General Description The Accounts Receivable Specialist playsan important rolein the overall success and health of thefactoringportfolio. The specialist works as part of a team in a fast-paced high-impact environment. The Specialist works toestablishcontact with past due customers and resolve delinquencyin a timely mannerthrough providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company. The A/R Specialistconsistentlydemonstratesa positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by workingin accordance with ELCOACH Teamcore values. Duties and Responsibilities Actively engage in scheduling,planningandfacilitatingan effective one-on-one with my leader on a weekly or bi-weekly basis.



Proactivelyutilize Call Copyada performance review tool toseekand engage feedback from my leader. Must be able to handle collection calls and /or correspondence in a fast-paced goal-oriented department. Expectation is 25 outbound calls to customers each day. Documentscredit and collections activity for assigned accounts. Provide customer serviceregardingcollection issues such as refunds, adjustments, resolve discrepancies, overpaymentsetc. Accountable for reducing delinquency for assigned accounts. Must havegood communicationskills and follow up effectively withaccount managers,leadership, and/ orcustomers to build solid relationships. Meets defined department goals and activity metrics. Analyze problems with a solution-oriented mindset Youare responsible foryour book of business andrequiredto make business critical decisions Able to schedule the day’s workload and hold oneself accountable to their actions Positive mindset

📌 Mex - factoring el accounts receivable specialist ecs (Santiago de Querétaro)
🏢 CR England
📍 Santiago de Querétaro

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