A leading general company in the consumer products industry is looking for a Service Delivery Technician to support its technology operations. The organization operates in a fast-paced, collaborative environment and serves well-known lifestyle and consumer brands across international markets.
This opportunity is ideal for a hands-on IT professional who enjoys solving operational challenges, supporting end users, and keeping critical technologies running smoothly.
The IT Support Technician is responsible for delivering on-site IT support, ensuring operational continuity of critical systems and technologies. The role focuses on minimizing downtime through rapid incident response, supporting business-critical processes, and enabling users to work efficiently. This is a 100% on-site position.
Requirements Years of Related Professional Experience: 3–5 years in an IS/IT environment, with in-depth technical knowledge of workstation hardware and software, printers, networks, and peripheral equipment such as scanners, tape drives, RF devices, and terminals.



Associate or bachelor’s degree in Computer Science or a related technology field preferred. Language skills: Fluent English required; knowledge of additional languages is an asset. Technical certifications such as MCSE, MCTS, Apple Care Hardware, A+, or Cisco are preferred. Working knowledge of Microsoft Windows Server platforms, Windows and mac OS, local area networks, and enterprise wide area networks. Advanced knowledge of Microsoft products (Windows and Office), mac OS, i OS, and Citrix Client. Willingness to work flexible shifts, including nights, weekends, and holidays. Availability to participate in a 24/7 on-call rotation, including weekends and holidays. Skills Strong technical troubleshooting skills for hardware, software, mobile devices, scanners, and business-critical systems. Knowledge of operational technology environments and the ability to support business-critical systems. Proven ability to manage incident

📌 It support technician (México)
🏢 EmpresaConfidencial
📍 México