Uber Freight is seeking a Senior Client Engagement Manager to lead the execution and growth of our strategic partnerships with clients. Serving as the executive program owner, this leader will translate commercial strategy into a high-impact operational plan, coordinating cross-functionally across Business Development, Operations, Product, Tech, Finance, Legal, and Customer Success to deliver measurable financial value and exceptional client ROI.
Key Responsibilities Direct end-to-end launch and program operations, mitigating interdependencies and risk across multi-disciplinary teams. Strengthen executive-level relationship management through high-impact cadence (M&A; reviews, monthly/quarterly business reviews). What the Candidate Will Do Own the relationship across product and local Mexican commercial teams. Develop and execute the joint go-to-market strategy with Commercial teams, spanning account targeting, sales enablement, lead sharing, positioning, and engagement rules. Lead end-to-end program management for the partnership,



bridging the TM system and pipeline conversion with Uber Freight Implementation, Commercial, and Operations to ensure proactive resourcing, profitability, and aligned scope. Serve as client primary strategic contact, delivering executive updates on progress, risks, and financial performance while partnering with Finance, BD, and Legal on forecasting and commercial guardrails. Partner with Operations to establish workflows, SOPs, staffing, training, and capacity needed for customer volume. Coordinate onboarding and handoffs across Client, Sales, Customs, Cross-Border Ops, and Customer Success to deliver a seamless customer experience. Establish cross-company governance, including working‑team cadences (e.g., QBRs), executive steering, decision rights, escalations, and commitment tracking. Drive launch readiness across cross‑functional partners (Ops, Commercial, Product, Tech, Finance, Legal, CS), proactively mitigating risks to timeline, se

📌 Lead business development representative i (Monterrey)
🏢 Uber Freight
📍 Monterrey