At Cognizant we have an adecuado opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #Welcome To Cognizant
Qualifications 7+ years of hands-on experience with Inductive Automation Ignition (v8.x) Proficiency in Python scripting within the Ignition environment Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT Experience with relational databases: SQL Server, My SQL, or Postgre SQL (query writing, stored procedures) Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, Delta V) Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence Experience with Ignition MES, Sepasoft modules (OEE, SPC, Track & Trace)



Familiarity with CI/CD pipelines and Dev Ops practices applied to OT/SCADA environments Experience with cloud-connected SCADA or IIo T architectures (AWS, Azure Io T, MQTT Sparkplug B) ADVANCED ENGLISH IS A MUST Hybrid role in Mexico City, Guadalajara, Monterrey or Queretaro Roles and Responsibilities Act as the primary support contact for production issues across Ignition and IIo T systems Troubleshoot incidents across the full stack Shop-floor devices → OPC-UA/Kepware → Ignition → MQTT/Kafka → Cloud Monitor and resolve issues impacting Data availability, latency, and integrity Gateway performance and connectivity Handle incidents via ITSM tools (Service Now/Jira) with SLA adherence Perform Root Cause Analysis (RCA) and implement preventive measures Support multi-site and multi-gateway environments (local + cloud gateways Administer Ignition Gateway (Edge & Enterprise deployments) Installation, upgrades, patching, and configuration Manage Tag historian and store-

📌 Ignition support engineer (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México