15 oct
|
3287 Sss Carrier, De C.V.
|
Ejido de la Finca
15 oct
3287 Sss Carrier, De C.V.
Ejido de la Finca
Carrier Integral Corporation in Monterrey operates a fast paced Customer Care Center serving a US customer base. You will monitor calls, emails and chats, coaching agents to meet quality standards and improve overall customer experience.
This role reports to the Performance Optimization Site Lead and focuses on training and QA activities. Ideal candidates have 3+ years in customer service, strong coaching skills, bilingual English/Spanish, and experience with Salesforce, SharePoint, CTI and WFM
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📌 Customer Service Quality & Performance Coach (Ejido de la Finca)
🏢 3287 Sss Carrier, De C.V.
📍 Ejido de la Finca