3 years of experience supporting Kronos/UKG Workforce Management applications.
Strong functional knowledge of:
Scheduling
Absence Management
Workforce Analytics
Time Clock Administration
Experience in application support or production support environments.
Experience working directly with end users and business stakeholders.
Strong troubleshooting and analytical skills.
Knowledge of Incident, Problem, Service Request, and Change Management processes.
Experience with ITSM platforms such as ServiceNow.
Advanced English communication skills (written and verbal).
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📌 Application Support Analyst (Nezahualcóyotl)
🏢 Bull-It Solutions
📍 Nezahualcóyotl
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