EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Chief Business Analyst to drive clear, testable requirements and cross-functional alignment across the full delivery lifecycle. You will partner with business and technical stakeholders, track delivery metrics, and coordinate UAT to ensure successful releases.

Responsibilities

Elicit and document business and functional requirements

Define success criteria and acceptance criteria for initiatives

Map current-state and future-state workflows and business processes

Translate business needs into clear, actionable requirements for technical teams

Coordinate alignment across business, product, and technical stakeholders

Track delivery progress, KPIs, risks, dependencies, and action items

Plan and facilitate UAT, capture results, and obtain business sign-off

Maintain requirements traceability through design, development, testing, and deployment

Validate requirements with teams and resolve ambiguities throughout implementation

Create user-facing documentation for new features, behaviors, and workflows

Support post-deployment validation and confirm delivered outcomes

Capture lessons learned and recommend process improvements

Requirements

7+ years of business analysis experience on software development projects





Proven stakeholder management experience across business, product, and engineering groups

Strong requirements lifecycle management skills including traceability and change control

Solid data analysis skills to define KPIs, interpret metrics, and produce actionable insights

Hands-on large language models (LLM) skills using tools such as ChatGPT or GitHub Copilot for documentation and analysis support

Strong documentation skills for requirements, workflows, process flows, and user guides

Strong attention to detail and quality focus in written deliverables

Agile or hybrid delivery experience with tools such as Jira and Confluence

Upper-Intermediate English proficiency (B2, Upper-Intermediate)

Nice to have

Business analysis certification such as CBAP or PMI-PBA

Project management certification such as PMP or CSM

Experience with complex enterprise software products

Experience with system integration or modernization initiativesExperience in regulated environments with strict compliance requirements

We offer

International projects with top brands

Work with global teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the LinkedIn Learning library and 22,000+ courses

General career opportunities

Volunteer and community involvement opportunities

EPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

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📌 Chief Business Analyst (Ciudad de México)
🏢 Epam Systems
📍 Ciudad de México