Hybrid Back Office CX Specialist — English, Zendesk, GDL (Centro)

Hybrid Back Office CX Specialist — English, Zendesk, GDL (Centro)

15 oct
|
Helpware
|
Centro

15 oct

Helpware

Centro

Helpware Inc. is seeking a Temporary Back Office Customer Service Representative for Guadalajara in a hybrid setup. The role focuses on delivering excellent customer experiences via email and text, with emphasis on listening, understanding, and resolving issues to ensure a smooth shopping journey.

You’ll work evenings and weekends, use Zendesk, and collaborate with the team to identify pain points, trends, and opportunities to improve service. A strong communicator with empathy will thrive here.

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📌 Hybrid Back Office CX Specialist — English, Zendesk, GDL (Centro)
🏢 Helpware
📍 Centro

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