Intugo, in partnership with a foreign company specializing in healthcare contact center operations, patient scheduling, and revenue cycle management services, seeks a Team Lead – Call Center to join its team in Mexico. You will lead and support a team of patient scheduling and contact center associates, ensuring productivity, service quality, scheduling accuracy, and adherence to operational standards.
You will coach and guide staff, monitor metrics, and resolve complex scheduling scenarios
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📌 Team Lead, Patient Scheduling & Call Center (México)
🏢 Intugo
📍 México