15 oct
|
Carl Zeiss Visión Manufactura De México, S. De R. L. De C. V.
|
Tijuana
15 oct
Carl Zeiss Visión Manufactura De México, S. De R. L. De C. V.
Tijuana
Carl Zeiss Visión Manufactura de México, S. de R.L. de C.V.
seeks an IT Incident Manager to monitor incident workflows, classify issues, and coordinate timely resolution with cross-functional teams. You will serve as the primary liaison between IT, end users, and stakeholders, ensuring SLA compliance and thorough documentation. Responsibilities include incident escalation, RCA sessions, KPI reporting, and process improvements to strengthen IT service continuity and incident handling.
#J-18808-Ljbffr
📌 Senior IT Incident Response Lead — SLA & RCA Focus (Tijuana)
🏢 Carl Zeiss Visión Manufactura De México, S. De R. L. De C. V.
📍 Tijuana