Kyndryl in Mexico City is seeking a Junior Change & Problem Manager to govern Change Enablement and Problem Management practices, ensuring service stability and risk control across IT services. You will assess changes, drive root-cause analysis for high-impact incidents, and coordinate cross-functional teams to implement corrective actions.
ServiceNow experience and English proficiency are required. This role offers a hands-on path in ITSM with opportunities to participate in CABs and continuous
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📌 Change & Problem Manager — ITIL & ITSM Leader (Ciudad de México)
🏢 Kyndryl
📍 Ciudad de México
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