The Benefits II role is responsible for the administration and delivery of employee benefits, employee lifecycle activities, including leave administration, and HR compliance programs, primarily for Mexico. This role supports annual benefits renewals, wellness initiatives, vendor implementations, and benefits-related projects through coordination, documentation, customer service, operational support, and employee issue resolution. The role also serves as the primary coordinator for NOM-035 compliance activities, including assessments, documentation, and follow-up actions. The position partners closely with HR Management and cross-functional stakeholders to support effective program delivery, compliance, and employee experience.

Hybrid work model: 2-3 days a week in the office.

Duties and Responsibilities

- Coordinates the administration of Mexico employee benefits programs, including benefit renewals, changes, terminations, and ongoing employee support.
- Serves as a key liaison between employees, HR, and benefits vendors to support program administration, inquiries, cases, and issue resolution.
- Serves as the primary coordinator for NOM-035 compliance activities, assessments, documentation, and follow-up actions
- Partners with HR Business Partners, HR Operations, Engagement & Communications, and external vendors to support NOM-035 program development, employee initiatives, and ongoing compliance.




- Coordinates and supports employee wellness and wellbeing initiatives, including related programs, resources, vendor services, and employee support.
- Supports employee lifecycle activities, including onboarding, leaves of absence, return-to-work processes, and related HR transactions.
- Maintains benefits and compliance records, reporting, metrics, and documentation to support operational and audit requirements.
- Supports vendor administration, including service coordination, case management, and benefits-related payment processes.
- Partners with HR Management and other stakeholders on continuous improvement, annual programs, audits, and other HR initiatives.
- Performs other duties and projects as assigned.

Required Qualifications

- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
- 3+ years of experience in Benefits, HR Operations, Employee Services, or related HR functions.
- Experience supporting employee benefits administration and enrollment processes.
- Knowledge or experience supporting Mexico HR compliance and employee wellness programs preferred.
- Strong organizational, communication, analytical, and problem-solving capabilities.
- Experience coordinating with employees, vendors, and cross-functional stakeholders.
- Experience working with HR systems, preferably Workday.

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📌 HR Benefits & Operations Specialist – Mexico (México)
🏢 Confidential
📍 México