Customer Success Lead & Escalations Manager (México)

Customer Success Lead & Escalations Manager (México)

15 oct
|
UL Solutions External Career Site
|
México

15 oct

UL Solutions External Career Site

México

UL Solutions External Career Site in Mexico seeks a customer account professional to negotiate and resolve sensitive administrative issues for designated accounts. You will act as the escalation desk for complex inquiries and manage leads and opportunities within a CRM, classifying customers and recording data to support sales actions.

The role includes defining project scope, identifying cross-selling possibilities, setting payment terms, and overseeing ongoing customer service.

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📌 Customer Success Lead & Escalations Manager (México)
🏢 UL Solutions External Career Site
📍 México

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