Manage Accounts Receivable activities for operations across South America , ensuring effective coordination between the Finance Hub and local teams. Lead and follow up on complex customer account escalations , identifying root causes and coordinating appropriate resolution. Oversee collection and dispute management processes , working closely with customers and internal stakeholders to resolve outstanding issues. Analyze AR aging, overdue balances and cash flow performance , identifying risks, trends and opportunities for improvement. Drive the achievement of key Accounts Receivable KPIs , ensuring visibility and appropriate follow-up of deviations. Act as a subject matter expert for AR and Order-to-Cash topics, providing guidance to analysts and other stakeholders. Support customer account governance by ensuring appropriate controls, follow-up and documentation. Collaborate with Finance teams across South America to understand local requirements while promoting standardized regional processes. Support internal and external audits and compliance reviews ,



ensuring accurate and timely information. Identify opportunities to simplify, standardize and improve Accounts Receivable processes across the Hub. Participate in and lead continuous improvement, digitalization and automation initiatives related to AR activities. Coach AR analysts, share best practices and support knowledge transfer across the team. Collaborate with other Finance functions to improve end-to-end processes and overall service delivery. Build effective relationships with customers and internal stakeholders across different countries and cultures. What makes you great Bachelor's degree in Accounting, Finance or a related field . At least 3 years of experience in Accounts Receivable, Order-to-Cash (OTC) or related Finance processes . Strong knowledge of collections, dispute management, aging analysis and customer account management . Previous experience interacting directly with customers and resolving

📌 Accounts receivable expert (Toluca de Lerdo)
🏢 Alpla
📍 Toluca de Lerdo