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09 - Customer Focused Team Manager 1 Date: Oct 9, 2026
Location: Monterrey, NLE, MX General Overview
Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Manager 1
SAP Short Name: MG1
Job Title: Customer Focused Team Manager 1
Job Code: MG1-OPS-CFT
Job Level: Band 09
Profile-Holding: Y
Direct/Indirect Indicator: Indirect Summary Detailed Description
Performs tasks such as, but not limited to, the following:
Leads a Customer Focused team within a site. Has responsibility for the executing of the business of a customer or small group of customers with guidance from a more senior manager. The CFT will include program management and some or all of the following functions reporting either directly or indirectly; SCM (planning and purchasing), engineering, and quality. The CFT may include some manufacturing operations, particularly those specialized for the particular customer group. With guidance from senior management,



ensures the CFT generates value for the customer from their business with CLS, and seeks to develop customer loyalty. Is involved in and may lead the creation and implementation of action plans comprehensively to resolve customer issues. Is involved in the implementation of continuous improvement in CFT activities using lean and 6-sigma methodologies. With guidance, plans, manages and controls CFT performance by implementing direction and priorities. Implements policies and guidelines and evaluates results. Advises on availability of appropriate resources, tools, equipment and support to meet customer requirements within the CFT, and advises any issues having these requirements met by site functional leads. Monitors performance of business execution using MOR and other appropriate metrics. Reports on performance to site management, and may present data to customer Reports to management on financial performance of the business. Ensures that any financial metrics (Pricing, s

📌 09 - customer focused team manager 1 (Monterrey)
🏢 Celestica
📍 Monterrey