About the Company Olea Kiosks Inc. is a premier designer and manufacturer of self-service kiosks, delivering custom solutions across healthcare, hospitality, retail, and entertainment industries. With a legacy of innovation and craftsmanship, Olea combines high-quality design with precision engineering to deliver powerful experiences for some of the world’s most recognizable brands. Our team thrives on solving complex challenges with creativity, agility, and a customer-first mindset.
About the Role As an Account Coordinator, you will be the operational backbone of our Customer Experience team, owning the end-to-end coordination of customer orders from intake through delivery. You'll manage a portfolio of active accounts, keep customers informed and confident at every stage, and serve as a trusted point of contact both internally and externally.
What You’ll Do Manage a portfolio of 25+ active orders simultaneously, maintaining accuracy, timeliness, and alignment with customer specifications across all accounts.



Serve as the primary day-to-day point of contact for assigned customers — proactive, responsive, and dependable from first introduction through final delivery. Provide milestone-based updates to customers, ensuring they are never left chasing status on their own orders. Review and validate incoming orders against job sheets, quotes, and purchase orders to confirm configurations, quantities, and delivery requirements before production begins. Track order progress across Engineering, Procurement, Manufacturing, and Accounting — surfacing risks and delays early with clear communication and a solutions-first approach. Participate in the joint Sales-to-CX handoff for new accounts, establishing a strong first impression and continuity of relationship from the start. Monitor customer-supplied components and third-party dependencies, proactively flagging anything that could impact delivery timelines. Communicate primarily through email with strong written clarity, sup

📌 Account fulfillment coordinator (San Luis Potosí)
🏢 Olea Kiosks
📍 San Luis Potosí