Portcities is seeking a driven and hands-on Delivery Manager —consulting to lead our Mexicoconsulting team. This role is pivotal to ensuring high-quality project delivery in line with our methodology, maximizing consulting income, and maintaining a professional and performance-driven environment. You will be responsible for team performance, project execution, and customer satisfaction, directly impacting the business's profit & loss. Job Description
Drive Consulting Income
Monitor and improve the team's invoiceability. Be involved and accountable for the consulting income: Ensure the team is invoiceable and find projects this is not the case. Fight and defend the invoiceability of your team. Support the sales team in closing deals by providing delivery insights and building confidence in our execution. Identify and negotiate change requests to minimize credit notes and maximize revenue. Forecast consulting income accurately and track deviation from the plan. Take timely corrective action if a deviation occurs.



Ensure proper resource booking and project allocation to optimize team utilization. Ensure strict control of project scope and deliverables.
Customer Satisfaction Guide the team to better manage client relationships through clear communication, transparency about risks, and delivery of high-ROI solutions. Create a sense of urgency and responsibility within the team to foster proactivity and responsiveness. Personally handle escalation when team leaders or consultants are unable to resolve issues independently. Be actively involved in critical negotiations (protect customer relationships and Portcities)
Team Development Lead and mentor the consulting team to ensure performance and development. Oversee coaching and implement performance management processes in line with company expectations.
Professionalism & Culture
Ensure compliance with internal policies (e.g., timesheets, WFO/WFH, work schedules). Promote a culture of accountability, discipline, and alignme

📌 Delivery manager mexico (México)
🏢 Port Cities
📍 México