IT Support Specialist: Real-Time Helpdesk & Incident Expert (México)

IT Support Specialist: Real-Time Helpdesk & Incident Expert (México)

14 oct
|
Infosys
|
México

14 oct

Infosys

México

Infosys is seeking a chat support consultant to provide prompt resolution of IT issues, fulfill standard service requests, and improve end-user experience by minimizing escalations. You will help maintain globally consistent service standards across the organization while delivering professional, helpful assistance via chat and other channels.

Key responsibilities include real-time technical assistance, incident logging in ServiceNow, adherence to escalation protocols, and delivering a

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📌 IT Support Specialist: Real-Time Helpdesk & Incident Expert (México)
🏢 Infosys
📍 México

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