Configuration Management Project Manager
JLL Technologies is seeking an experienced IT Project Manager for IT Configuration Management to join our Global Configuration Management team within the Digital Workspace Services group. This full-time position, based in our Mexico Center of Excellence (COE), will support a general environment of approximately 60,000 Windows workstations, including about 600 AWS Workspace virtual environments. This role will oversee application lifecycle management, software deployments, system health maintenance, and infrastructure projects. The Project Manager will coordinate cross‑functional teams to ensure successful delivery of configuration management projects ranging from routine application updates to large‑scale enterprise deployments. A key aspect of this role is leveraging modern AI tools, such as ChatGPT, to enhance productivity, automate repetitive tasks, generate documentation, and provide data‑driven insights.

Responsibilities
- Oversee multiple concurrent projects using established project management methodologies (Agile, Waterfall,



or hybrid approaches as appropriate) of varying scope and complexity, from small application updates to enterprise‑wide deployment initiatives across 60,000+ endpoints.
- Develop comprehensive project plans including timelines, resource allocation, risk mitigation strategies, and success metrics for configuration management activities.
- Coordinate with Configuration Management, Infrastructure, Security, Application, and business stakeholder teams to prioritize and execute project deliverables.
- Establish and track key performance indicators (KPIs) and service level agreements (SLAs) for configuration management operations and projects.
- Provide executive‑level status reporting on project progress, resource utilization, risks, issues, and mitigation strategies across multiple concurrent initiatives.
- Facilitate stakeholder communication and alignment across global teams to ensure coordinated pr

📌 Technology Project Management (México)
🏢 Jll
📍 México