先端エレクトロニクスの世界で、次の飛躍 ‘Next Leap’ を実現しませんか？急速に変化するテクノロジーとコネクティビティの分野で、成功への原動力となる課題解決に挑戦しませんか？あなたの発想力、熱意、そして問題解決力で、エレクトロニクスのさらなる飛躍を形にしましょう。
Qnityは、先端エレクトロニクスやハイテク産業向けの材料・ソリューションを提供するグローバルリーダーです。しかし、私たちの強みは製品だけではありません。新しい可能性に挑戦し続け、常にチャレンジを楽しむ結束力のある仲間が集まっています。すべてのメンバーが、最先端技術の実現に貢献しています。
Qnityは、未来を見据えて挑戦する人、既成概念を打ち破る人、そして多様な視点を歓迎します。なぜなら、私たちは世界の進歩を加速させる重要な役割を担っているからです。Qnityで、あなたのキャリアをスタートさせる、または次のステージへ進めるチャンスを見つけてください。
Position OverviewQnity Electronics has an opening position for a Customer Service Representative (CSR) located in located in Mexico City, MX.
The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process. The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the QNITY product offerings. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders through the order fulfillment process. This position will also require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.
Core Responsibilities
- Manage customer orders through Customer Service work processes and systems.
- Handle all types of customer orders, including indent orders and services invoicing requests.
- Supports customers with coordination of returns when required,
📌 Customer Service Representative (Ciudad de México)
🏢 Qnity Electronics
📍 Ciudad de México
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