Hitachi Vantara seeks a Technical Resource Center Analyst to provide first-line technical support to internal and external customers, resolving issues and escalating as needed to minimize disruption and maximize satisfaction.
You will respond via phone, email, and chat, diagnose hardware, software, and network issues, document interactions, and collaborate with senior staff to resolve complex problems. Fluency in English and Spanish required.
📌 Technical Support Analyst – IT (Ciudad de México)
🏢 HITACHI GLOBAL AIR POWER US
📍 Ciudad de México
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